Set of 7 tutorials for beginners

Payments policy

What payment methods Tedsby supports?

We support all major credit cards: Visa, MasterCard, American Express and Discover via PayPal. At the checkout page, you may choose to pay with credit card or PayPal. PayPal would also accept all major credit cards.

Why am I transferred to the PayPal site?

After you click the "Buy now" button, you would be securely transferred to PayPal. PayPal offer added protection for both you the customer and the artist.

Shipping policy

PROCESSING TIME
After payment of the order, the execution takes place in 1-2 working days.

DELIVERY TIME
It usually takes 10 to 65 days for your package to arrive, depending on your country of residence.

During the Christmas holidays, delivery delays are possible, mail is slow due to the large number of items. Please do not worry, you will definitely get your goods.

EXPRESS DELIVERY
Express delivery takes 10-25 days on average.

Please be attentive! If you chose express delivery, you will have to pay the customs duty yourself (the customs office of your country will contact you at the phone number or email indicated in PayPal).
Customs duty must be paid in ANY CASE, regardless of what amount I indicate when registering the parcel. Unfortunately, as a seller I cannot influence this situation in any way.
But in any case, I am always in touch with you and will try to help you if necessary.❤️☺️

TRACK INFORMATION
After sending the order, you will definitely receive a tracking number to track the movement of your parcel.

PACKAGING INFORMATION
I pack each order carefully to avoid damage in transit. Please pay attention! If, upon receipt of the goods, you notice dents or punctures on the mail box, shoot a video that clearly shows the damage to the box, and the process of unpacking the parcel itself. In the future, if there is damage to the goods, this will facilitate and speed up the refund.

Returns policy

RETURN CONDITIONS
Returns of toys of proper quality are not provided.
If the bear arrived to you damaged, please write to me. Each such case will be considered individually.

In my practice, there has not been any case when a buyer wanted to return a bear that he had adopted. I believe that this will continue)